8th September 2013 [blog No. 32]

Hello again, it’s me, Peggy

To the best of my knowledge the Health Service Ombudsman (Director Gwen Harrison) has not yet responded to the Rt. Hon Mr Kevin J Barron MPs letter of 22 August 2013 seeking clarification on whether-or-not my case (Ref: EN-118242 & EN-148574) (as mentioned in my Blog No. 31) has been concluded by the Ombudsman to a point where my case can proceed to a Judicial Review.

In my last Blog (No.31) I omitted to insert my own letter dated 20^th August 2013 to Mr Barron MP where I showed concern that my case had not gone before the Ombudsman proper, and it had merely been kicked into the long grass with intent to prevent it proceeding to a Judicial Review. To enable you to keep up to speed with what is currently happening see copy of my letter to Mr Barron MP copied below.

I am very concerned that they are simply kicking my case against The Kiveton Park Primary Care Centre into the long grass because my case has been with the PHSO for in excess of two years and yet my husband has had a response from the Legal Ombudsman stating, and I quote exactly from the letter;

“…. I would reiterate that all ombudsman services are designed to be quick and informal ways of resolving disputes or complaints about professionals or other service providers. Importantly they are intended as far as possible to bring a degree of finality to disputes, and there must eventually be an end to the process. The end of the process is, in effect, the ombudsman decision, which parties must either accept or reject. They cannot accept in part, or attach conditions, or expect to be able to continue to argue or challenge”.

Albeit my husband had sent a letter direct to Chief Legal Ombudsman via special delivery post and marked as being a RESTRICTED DOCUMENT to Chief Legal Ombudsman Adam Sampson after seeing him on Breakfast TV recently, the letter of response, as received from Ranjit Thaper (Resolution Coordination Team) made no mentioned of Adam Sampson’s name. From that we can only assume that it was intercepted and it never reached Adam Sampson. Justice, what justice?

In any event; according to the article in the Daily Telegraph (as mentioned in my last Blog, Ombudsman Dame Julie Mellor clearly stated that only one in ten case get as far as the Ombudsman. Obviously 90% are just turned away with the message; “Sorry you will be disappointed but there was nothing untoward found with the service provider”.

I have just been reviewing what I have put on my Blog and discovered that what I blogged on YouTube between 9/1/2013 to 24/1/2013 does not appear on these blogs listed here. Therefore over the next few days I am going to re-introduce them individually so you can see my story from the beginning. I am sorry for any confusion caused.

This true story continues …….

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