31st December
2014 [Blog No. 61]
Hello again, it’s me, Peggy
I met with the Rt. Hon Sir Kevin Barron MP on 13 December 2014.
See copied below my letter to him of that date. You should find it
self-explicit.
As you can see from the content of my letter above, when I saw
Ombudsman Dame Julie Mellor on TV responding to a complaint about her and her
team’s services not being fit for purpose, I personally consider that she came
across as very arrogant when delivering her response.
At the meeting with Mr Barron MP on 13/12/2014 he did refer back
to the time in my complaint when the PHSO agreed there was a case to be
answered, and them basically requesting I put my own figure on the amount of
compensation that I considered applicable to settle but Mr Barron himself
referred to himself recommending at that time that the PHSO should and would
have a much better idea of the Quantum in my case and it should be the PHSO who
should put a figure on the amount of compensation not me. And, they were
responded to accordingly by me with Mr Barron’s input at that time.
Mr Barron also reflected on how he was very surprised at the Ombudsman’s
response in them not progressing the matter further in my favour and them
simply basically advising me that if I were not satisfied with the outcome to
take the matter through the courts.
In any event Mr Barron did confirm again on 13/12/2014 that he was
prepared to bring this particular issue up before the House again in Health
Questions, and further, if there was to be a debate in the House regarding the
Health Service Ombudsman’s complaint issues he would bring this matter up in
the debate also.
See copied below an extract taken from the internet where Simon
Cox (BBC Radio 4’s The Report) published a report about Health Service
Ombudsman being criticised by Patients’ Organisations for failing.
Due to the Health Service Ombudsman stonewalling Mr Barron MP on
these issues I really cannot understand why Mr Barron hasn’t taken the matter
to a much higher level to get the matter settled amicably, albeit he did
confirm to me on 13/12/2014 about him already having a further conversation
with Dr Poulter MP, the Undersecretary of State for Health, regarding the
matter.
This true story continues …….
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